Our shop services lighting for large retail and small retail business. Our techs are station around state for service calls as needed. The work order is sent to tech and after work order is completed they send it back as completed. Our accounting then reviews them for time and materials and then submits to customer. I am just trying to stream line process from tech to billing to customer. Thats it. We have 10 to 20 invoices a day from 10 to 15 techs with all kinds of parts. I was hoping to hear from people who have large service dept. that deal with this kinda billing.What is your turn around time from work to billing?
Curious. I'm not large enough to be considered a small EC.