Rewire
Senior Member
- Location
- Lake of the Ozarks
How much info do you collect from your customers? Do you get cell number,email,work number,home number work email etc
I get a first name and phone number. I only give them my first name and the number of a prepaid cell phone that I got from Walmart and I change every couple months. In my trade we call them burners, it's not smart to keep them that long or else they may be abe to find you.
I get a first name and phone number. I only give them my first name and the number of a prepaid cell phone that I got from Walmart and I change every couple months. In my trade we call them burners, it's not smart to keep them that long or else they may be abe to find you.
Oh I am 100% serious. I also wipe down the panel to avoid leaving fingerprints.You can't be serious.
Not a fan of repeat/steady customers? I guess word-of-mouth doesn't land you much work.I get a first name and phone number. I only give them my first name and the number of a prepaid cell phone that I got from Walmart and I change every couple months. In my trade we call them burners, it's not smart to keep them that long or else they may be abe to find you.
I bang them out on the first shot. Letting them be able to find me is a liability that I don't need right now.Not a fan of repeat/steady customers? I guess word-of-mouth doesn't land you much work.
If you asked me for anything other than basic contact info I would politely find a way to end the conversation, if none were available I would hang up. Either way I would never talk to you again.Name, Last, Address, Email, Phone,
May ask for birth month so we can send them a birthday card..
Dude I just met you. Getting awfully smoochy for a first date.Getting birthdays and anaversary dates are great as nothing beats sending a card with your company info .Happy birthday from the crew at XXXX electric
If you asked me for anything other than basic contact info I would politely find a way to end the conversation, if none were available I would hang up. Either way I would never talk to you again.
Dude I just met you. Getting awfully smoochy for a first date.
Your good. But I'm still not inviting you up to my apartment when you drop me off after dinner.
If you asked me for anything other than basic contact info I would politely find a way to end the conversation, if none were available I would hang up. Either way I would never talk to you again.
but seriously getting extra info usually happens during the service call just by making small talk you can get most folks to tell you things
we dont work by the hour we flat rate so 97% of our customers are not looking at the clock and are friendly but their is always that 3% that are not interested in small talk.I learned not to base how we operate on the 3%.Less talk more work is all the tech would hear from me.
When I am asked for that type of info by people that I don't think have a need for it, I most often end the conversation, but sometimes I just make things up.getting email and a cell are two we want to always get we keep everything in our database. Getting birthdays and anaversary dates are great as nothing beats sending a card with your company info .Happy birthday from the crew at XXXX electric
When I am asked for that type of info by people that I don't think have a need for it, I most often end the conversation, but sometimes I just make things up.