Gushud
Member
- Location
- Massachusetts
So I installed a 22kw generac generator with a 200amp automatic transfer switch the wires feeding the generator go to e1 and e2 on the transfer switch the neutral is connected to the transfer switch. All wiring has been rung out. When I check incoming power at the generator circuit breaker with the breaker in the off position I'm only getting a 120v from phase to phase should be getting 240. Generac doesn't offer support cause I'm not a dealer. Brand new install just confused on the power coming from the generator. Everything else seems like it works correctly. If I simulate a power failure the generator kicks on in automatic no alarms and e1 and e2 have 120v between them and 60volts to ground the generator gives no alarms.
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