I was recently called to a site to investigate problems with ground current. This site used to be a grocery store, but is now occupied by a large call center. The issues became apparent when a 10kVA UPS was installed, and when tested at startup would not consistently transfer to battery during a power outage. The UPS sales rep had a tech come to the site and he found current on the ground. When I went to the site I got similar readings. At the main neutral-ground bond I found 16.5 amps on the ground. Other readings revealed anywhere from 4.5 amps at the UPS input to 14 amps at the UPS feed panel and 18 amps at the generator ATS. From my experience I know that the only thing that will cause current to run on the ground is if the neutral and ground are bonded where they shouldn't be. They should be bonded at the main service entrance panel and any other newly derived source (generator or transformer). If N-G are bonded anywhere else in the electrical system this will allow the current from the neutral to transfer onto the ground. I have scheduled a maintenance window with the customer so I can identify and correct the source of the ground current.
As I said, this issue came to light when a new UPS was installed but would not consistently transfer to battery upon power outage. The tech from the UPS sales rep and the tech from the UPS manufacturer both stated that the reason the UPS does not transfer to battery is because there are motor loads for AC units throughout the building that when the utility power is lost, as the motors are still running they can act as a generator and backfeed power to the UPS input causing it to malfunction. I understand the theory of the motors backfeeding power, but to say that will cause the UPS to malfunction, quite frankly, sounds like a lot of BS. To correct this issue they propose an isolation transformer be installed on the primary side of the UPS. I can partially follow their logic, but it sounds like they're grasping at straws without gathering and analyzing all of the data first. Any thoughts on the ground current and/or the UPS issue?
I hope everyone has a wonderful holiday!!!
As I said, this issue came to light when a new UPS was installed but would not consistently transfer to battery upon power outage. The tech from the UPS sales rep and the tech from the UPS manufacturer both stated that the reason the UPS does not transfer to battery is because there are motor loads for AC units throughout the building that when the utility power is lost, as the motors are still running they can act as a generator and backfeed power to the UPS input causing it to malfunction. I understand the theory of the motors backfeeding power, but to say that will cause the UPS to malfunction, quite frankly, sounds like a lot of BS. To correct this issue they propose an isolation transformer be installed on the primary side of the UPS. I can partially follow their logic, but it sounds like they're grasping at straws without gathering and analyzing all of the data first. Any thoughts on the ground current and/or the UPS issue?
I hope everyone has a wonderful holiday!!!