al hildenbrand
Senior Member
- Location
- Minnesota
- Occupation
- Electrical Contractor, Electrical Consultant, Electrical Engineer
Did you disconnect the service neutral while the service hot conductors were disconnected?Electrick One said:We got the power company out to the site, they pulled the jacks on the transformer, and we still have 23 volts at the pool.
This house is located well away from any other houses,there is only one transformer, and they are the only customer on that transformer. (rural setting)
The service is fed from overhead.
Service riser is PVC with 2/0 copper conductors.
My electrician disconnected the ungrounded conductor from the meter base on the line side ,and they disconnected the base from the driven grounding electrode.
Normally, the PoCo transformer metal can is connected to something like a "ground ball" or a "butt plate" under the pole it is on. The transformer metal can is also bonded to your client's overhead service drop neutral. The transformer metal can is also bonded to the PoCo transmission line neutral that is going along side the lane.
Because of this bond to the transmission neutral, the neighbors over on the surrounding acreages are hard wired to your client. The neighbor's unbalance neutral current can be part of the problem.
Another hypothetical: the 9 kilovolt single wire transmission line energizing the transformer can have a poor connection to the transmission neutral, and a poor connection to the ground under the pole and be using the pool equipotential plane as a SWER (single wire earth return) transmission loop.