Pierre C Belarge
Senior Member
- Location
- Westchester County, New York
As some of you here may know, I was an owner/inspector for a while. I am again for a short time back in that seat. (long story not worth wasting your time telling)
For the last few weeks I am fielding calls that most in the office won't or don't want to take. I have a very passive stance in most cases, and never lose my temper as an inspector.
I have taken a bunch of calls from homeowners that are really trying my patience lately though - talk about "lying through your teeth".
2 in particular stand out.
One of the girls in my office hands me an application (a roughing inspection was completed the day before) and says something is wrong, can I figure it out. I asked her if she did any "investigation" and she said the homeowner screamed at her (that is very common these days - where has respect gone?).
I "investigated" the paperwork and sure enough, something is not right... it looks like the homeowner filed the job - not permitted in our County. I spoke to the inspector, his response was he did not know the name of the contractor, but he doesn't know all of their names anyway, that is why he went on the inspection (I see a new procedure may need to be developed).
I called her and asked her if she filed the work... no Mr. Belarge, my electrician filed the paper work and did the work. There was no EC info on the application. I asked her for her EC's name and she told me who he was. I told her I would call him, and the screaming, then yelling and finally crying commensed. She threatened me for harassment, yet I kept pursueing this. I finally called the EC and he said he did not file it and did not do the work. I called the homeowner again (after calling the County office and the building department) and told her that I needed to visit her property and that I would be assisted by the County Code enforcer and the Building Inspector and we would need the name of the person who did the work. She went beserk! She will not allow access, so the County will now pursue this further.
45 minutes of my day on one stinking application (an $85.00 inspection), what a pain. Now you may understand why some inspectors do not want to answer phone calls.
Welcome back to the world of inspecting
For the last few weeks I am fielding calls that most in the office won't or don't want to take. I have a very passive stance in most cases, and never lose my temper as an inspector.
I have taken a bunch of calls from homeowners that are really trying my patience lately though - talk about "lying through your teeth".
2 in particular stand out.
One of the girls in my office hands me an application (a roughing inspection was completed the day before) and says something is wrong, can I figure it out. I asked her if she did any "investigation" and she said the homeowner screamed at her (that is very common these days - where has respect gone?).
I "investigated" the paperwork and sure enough, something is not right... it looks like the homeowner filed the job - not permitted in our County. I spoke to the inspector, his response was he did not know the name of the contractor, but he doesn't know all of their names anyway, that is why he went on the inspection (I see a new procedure may need to be developed).
I called her and asked her if she filed the work... no Mr. Belarge, my electrician filed the paper work and did the work. There was no EC info on the application. I asked her for her EC's name and she told me who he was. I told her I would call him, and the screaming, then yelling and finally crying commensed. She threatened me for harassment, yet I kept pursueing this. I finally called the EC and he said he did not file it and did not do the work. I called the homeowner again (after calling the County office and the building department) and told her that I needed to visit her property and that I would be assisted by the County Code enforcer and the Building Inspector and we would need the name of the person who did the work. She went beserk! She will not allow access, so the County will now pursue this further.
45 minutes of my day on one stinking application (an $85.00 inspection), what a pain. Now you may understand why some inspectors do not want to answer phone calls.
Welcome back to the world of inspecting