- Location
- New Jersey
- Occupation
- Journeyman Electrician
I just made a little calculator in Excel for kW vs. temp rise vs. GPM.
That unit at 100% efficiency (which they all are close to when they're properly working) will raise 1 GPM by 24 degrees in 1 minute. A shower head is around 2 GPM, but they can vary greatly.
If the person is not getting enough hot water, we know they're running 100% hot water, so they may indeed be putting a flow rate of 2 GPM on it which means it's only going to raise the water temperature by 12 degrees.
How satisfactory is the water coming out the one that works? Is it good and hot?
Do both showers have the same head? Go buy a 0.4 GPM head and problem solved. It would raise that by 62 degrees!
The two showers are identical the one with the smaller conductors has water that is lukewarm and people have complained about it being too cold to use. The other is warm enough to the point where no one has complained. I haven't had a chance to get back there and test them myself with a thermometer, if they were both outputing the same lukewarm water then they would blame whoever spec'd that small HWH.