160903-1151 EDT
JDB3:
I don't believe that you ever explicitly stated that the problem fan light originally had incandescents installed. Your last post, #38, now states that some kind of bulbs have been replaced with LEDs. We have to assume the originals were incandescent. You saw dimming with the original bulbs. This is the only fixture where you have personally seen dimming, and now with LEDs installed you do not see dimming. Apparently dimming at this fan-light fixture occurred fairly consistently.
We need a definition of what dimming means. Does it ever mean brightning? Are durations very short, long, or quite random? Apparently long enough for you to take lightmeter readings. That is relatively long.
You indicated in your first post that dimming at the fan-light was a change from 17 to 12 foot-candles, or about a 30% drop, 100% to 70.6%. From a test I have run in the past for a standard incandescent bulb this change corresponds to a voltage drop from 120 V to about 102 V. This is a huge drop. In a later post you indicated no voltage change on the branch circuit fairly close to the light when dimming occurred. Thus, not a power company problem, nor a neutral or hot line problem prior to the point of the voltage measurement.
We do not know what caused the dimming problem in the light fixture because you have not investigated what is in the fixture. Having replaced the original bulbs (unknown type) with LEDs has apparently eliminated the problem. A particular sample of a new CREE 9.4 W visually shows virtually no intensity change from 120 to 102 V. At the moment I don't plan to run a more controlled experiment on intensity variation for a change in sine wave voltage.
Your customer has claimed other lights in the home have problems in that they dim at times for no reasion. You have not observed this problem with other lights. At this point in time I don't think you have sufficient reason to ask the power company to monitor the input supply, that costs them money, nor would I trust them to identify or correctly idemtify a problem. You need evidence that points to a power company problem before you ask them for monitoring.
You should make some tests at the main panel with some known significant load(s).
At my home today I have a 50 kVA pole transformer located at the street. This is a single phase system with a center tapped secondary with a ground rod at the pole. The transformer primary is supplied by a delta source. Thus, there is no daisy chained ground wire from one pole to another. I do not presently have a wire from that pole ground rod to use as voltmeter probe.
From the present pole transformer location to the pole where my original transformer was located is a wimpy service cable. Length about 90 ft. From the original pole transformer location to my main panel I have 50 to 70 ft of 0000 copper.
The following measurements at my main panel are from this morning. The measurements imply that the service wiring is the major impedance, and the transformer is only a small factor. I used a 16.2 A 120 V test load consisting of a 1500 W photoflood and 1000 W single unit kitchen heating element in parallel. I used two voltmeters, but one is sufficient. I used a mercury relay to switch the load on and off. This relay could handle a much larger load current. Tests were run by separately loading both phases. Note that meter resolution is 0.1 V, and that I don't have large voltage changes with this amount of loading. 100 A would be a better test.
We should expect that each of the service wires has about the same resistance.
As an approximation I assume the transformer impedance is small compared to the service wires.
Measurement results:
My results from loading phase B follow:
Loading phase B with 16.2 A:
Phase A changed from 124.0 to 124.6 V when phase B was loaded with 16.2 A. A positive change of, +0.6 V. Change direction is expected.
Phase B changed from 123.5 to 122.4 V when phase B was loaded with 16.2 A. A negative change of, -1.1 V. Change direction expected.
What does this mean? When phase A has no change in load, then it produces no change in the neutral current. But when phase A has no current change, and phase B has a resistive increase in load current then there is change in neutral current that produces a change in the neutral voltage of such a phase that it is additive to the original phase A to neutral voltage. Thus, phase A to neutral increases.
If we assume that the impedance of each hot conductor and the neutral are the same, and the change in voltage drop along each conductor is proportional to the change in current thru the conductor, then the change in voltage drop along the hot and the neutral will be the same.
The unloaded phase A's conductor is essentially a voltmeter probe to the transformer. So the voltage change across the neutral (transformer center tap to main panel neutral bus) due to the phase B load is the same as the voltage change seen at the main panel from phase A to the neutral at the main panel. Since the change in voltage across the neutral ia about 1/2 the change in voltage of phase B's load change, and is small (in an expected range), then we can assume that the neutral and phase B hot line are in good condition. Reversing the measurement will test the phase A hot line.
My results from loading phase A follow:
Loading phase A with 16.2 A:
Phase B changed from 123.5 to 124.1 V when phase A was loaded with 16.2 A. A positive change of, +0.6 V. Change direction is expected.
Phase A changed from 124.2 to 123.1 V when phase A was loaded with 16.2 A. A negative change of, -1.1 V. Change direction expected.
To get an idea of whether or not the power company has a primary voltage variation problem, then the main panel voltage needs to be monitored. To do this I would use two TED 1000 power monitors that also record voltage.
The TED 1000 model actually has 1 second resolution. Later units are really 2 to 5 seconds. See a 24 hour plot at my website with 1 second resolution.
http://beta-a2.com/EE-photos.html
The photo at P 26 is measured at the main panel. The photo at P 29 is measured at the socket the freezer is plugged into, and is only of the freeze. The freezer is more than 100 ft of wire from the main panel, but 90 ft or so is #6. The remainder is #12 and there are two series breakers. The voltage drop spikes result from the long line from the panel. Since motor inrush current does not last 1 second, but more likely about 1 or 2 tenths of a second we can expect the actual voltage drops to be greater than shown.
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