peter d
Senior Member
- Location
- New England
I haven't even started yet and I already fired someone. I think I like this.
Well, my neighbor said "I know lots of people who need electrical work. I'll be happy to give them your name." Does that count?
Build your infrustructure. Today may not be the best day to stake your claim. Tomorrow may well be.
True, but without the aforementioned obligations I have time to build all of that and not be financially ruined.
your more than welcome to do anything you want to do. You can build some infrustructure without jumping in the deep end.
Yes, but you have to start somewhere, don't you? I guess I'm not following what you're saying.
Sorry, I edited to add information while you were replying.
What's your target market? residential/light commercial service, doing new installs if it comes your way?
We went over long range plans, all the way down to 90 day goals...
It was a fantastic time, and I have to tell you, that these items are really necessary if you want to grow your business.
I have been lucky, because I had none of this, and we happened to grow... now, I have a direction, and a plan.
FWIW, I'd tell you all to look at your businesses and where they are going. I think that classes / seminars / teaching like this is definately the way to go, because we all started off as electricians, and now some of us are ECs...
Just thought I'd share.
Greg
.....but I have very little business knowledge other than what I've learned here.
That probably puts you ahead of most electricians who start their own companies. (At least IME)
Well, my neighbor said "I know lots of people who need electrical work. I'll be happy to give them your name." Does that count?
Totally agree on the customer service part. I almost always make it a point to come off as excited as the HO on their project. And i like to tell people things like (I was thinking about your situation last night and.. or I was a a store and I thought this might be a good addition for your...) people just love it when they hear that, it makes them feel that you really are giving it 100% and that your really interested . Making the customer feel good about their purchase is a very important thing. And you never know that persons house that you are working in might have a buisness that requires regular electrical work and they have had it with their indifferant EC who makes them wait or puts them on the back burner all the time. They will surely remember your smiling face the next time they have a problem with him.do it peter!
it sounds like you're good to go except business experience.
plan, plan, plan, and most of all, follow through with the plan.
you might want to employ the services of a business coach. also, read as many books on running a business as possible, especially those written by people in our type of business.
there are some things that you may only learn by experience, no matter how much you read. it least it has been that way for me. knowing how to do electrical work will not be as important as knowing how to run the business.
customer service is extremely important. i have found that if people like you enough and realize that you care about them and their concerns, the fact that you didn't satisfy them the first time won't matter; they are more willing to overlook certain things if they adore you. knowing how to communicate with your customers is crucial.
also, don't spread yourself too thin and make promises you can't keep.
i'm closing in on the end of my 2nd year in business and i still have a problem with that. i don't like telling people "no", and too often exhaust myself to keep up; knowing full well saying "i'll be there xxxxday" would be okay with them.
also; pricing. know your costs and have a rate that will cover those costs. never work for less than you need to operate.
lastly; marketing. market your company until you can market no more; then do it again. door-to-door marketing is a good way to start. just get some cards, maybe some fliers, and go to every business in town. just let them know who you are, what you're doing, and that you're available to help. don't get too in-depth with them unless they ask questions. just get your name in their head. after that round is finish, you can start back over with more in-depth marketing.
its not a bad time to start. my phone is still ringing.
Other than the fact that work is drying up left and right, the economy is crashing down, the sky is falling and the world is coming to an end, is there any good reason to start a business right now?
better plan than most....go for it...jump in....the water is warm
y
what would you do if you knew you could not fail?
there is nothing "out there" that makes a tinkers damn bit of
difference. the only thing standing between you, and what you
wish to achieve, is fear. just the same as me, or anyone else,
for that matter.