Stevenfyeager
Senior Member
- Location
- United States, Indiana
- Occupation
- electrical contractor
Customers new double oven is 4 wire. Existing branch circuit is 3 wire. No problem, I thought, we run into this all the time. So I read the installation notes and it says “connect the oven ground and oven neutral together to the branch circuit neutral (white)”. But of course we don’t have a neutral, only a ground. I try calling GE and they say we can’t call technicians anymore but she hesitates and gives me a tech number. He says he can’t help me as he reads the instructions. Do I chance voiding warranty and connect them to the ground? Is the instruction worded wrong? I asked these questions to the tech, he was not much help.