How do the green dot stickers fix anything? Are they to inform future folks that the panels have been inspected/repaired? Do you know if there is remediation short of replacement, provided there's no damage to the neutral bus?
thank you. PM sent.
Since the recall was for a improperly torqued lug/fastener, it just something to indicate that problem been fixed, presuming the person with the stickers did what they were supposed to do.
The recall notifications I have had were all for items that were purchased via special orders with a job name on the order. When it comes to I-line, NQ/NF panels and breakers, that is the best way to purchase them, job order with all the Square D items needed on that job on the order, even add some extras for your own stock or other jobs to some extent because they give you a pretty good price this way vs buying all the same items "over the counter".
Well if they're doing the tracking for you, that's one thing.
I would assume they come up with an item with a recall and specific date codes of said item that are recalled. Then any sales they have records of that have potential effected items they send notices to. Since I bought said items through a distributor they have information on that sale. Those job quote pricing sales after all are a price that Schneider tells the distributor what price they will sell the job for, and probably something I don't see is what the distributor makes on the sale. Bottom line is they know they sold me something that potentially is recalled and as long as that sale had a job name on the order, I will know where to look for the potentially recalled item(s). I very possibly still need to go to that installation and look at date codes to verify whether or not the item is one that is actually part of the recall.
I believe HD has that option at self-checkout, or at least they did for a while.
With today's computers not so impressive anymore. Like retirede said, if you purchased with a card, even a general mastercard/visa or even with a check, it is possible to recall transactions if you have the card or account number. Or the other way around, if there is a recall on an item, they can easily recall all transactions where that item was sold. Whether they choose to gather more information to possibly notify the purchaser is the only thing that may stop them from doing so. It would be cash transactions that would be difficult to tie to a specific purchaser.
got email with some information from my supplier as well as my purchases history of items that might be effected.
