Service call New Electric dryer How much

[Jlarson]

To Bob's defense.....

I don't care, I'm guilty of the same thing sometimes. I'm just razzing bob

 

[wptski]

Yes, you can ask, you would have to ask the owner not the flunky. Just like our customers do not ask our helpers about pricing.

But lets talk about BestBuy, I put up a stink at one of them over some problems and the manger let me out the door with a $250 VCR for 1 penny. Rang it up at $0.01 and I got a receipt

I went to HD, found a charcoal grill with a dented top, asked for 50% off and they gave it to me.

Any price is negotiable if you find the right person to talk to and you are not afraid to ask.

You guys are getting so far away from the OP's original post it's getting to be a joke.:roll:

 

[LEO2854]

You guys are getting so far away from the OP's original post it's getting to be a joke.:roll:

One of the points of the first post is what is your minimum service charge
which would apply because the job itself would take less than an hour,and the fact that i live in a high income area.

 

[nhfire77]

To Bob's defense.....

I got the local Wal-Mart store to sell me a 120 dollar DVD player for 50 bucks. They screwed up an ad about a DVD player that was supposed to play MP3s and it didn't. The cheapest one that did was a 120 dollar Sanyo and they gave me that for the 50 bucks after I crabbed about it.

So yes, it is possible to get discounts at virtually any store if you ask. It may not always work, but it's possible.

So blood does come from a Stone.
Walmart=

 

[wptski]

One of the points of the first post is what is your minimum service charge
which would apply because the job itself would take less than an hour,and the fact that i live in a high income area.

You didn't ask that. You mentioned your service charge and the home cost of $500,000. Post #11 started asking about what the price of the home had to do with what you charge. This makes it sound as though EC's charge as much as they can because one lives in a fancy expensive home! So, I flipped the question going to the other extreme.

I've never seen a TV ad where anyone brags about their great high prices.

 

[LEO2854]

You didn't ask that. You mentioned your service charge and the home cost of $500,000. Post #11 started asking about what the price of the home had to do with what you charge. This makes it sound as though EC's charge as much as they can because one lives in a fancy expensive home! So, I flipped the question going to the other extreme.

I've never seen a TV ad where anyone brags about their great high prices.

If you live in a High income area it cost more to live there so you charge more for the service:grin:

 

[wptski]

If you live in a High income area it cost more to live there so you charge more for the service:grin:

Isn't that just ducky! So, if I live in a low income area you drop your service charge below $160?

 

[brantmacga]

Something i learned from my wife when i wanted to target price, she said just about every smart business targets their market to wealth areas, they even pay billions every year just to capture lists of targeted wealth areas.

i'd like to add my thoughts to this;


targeting wealthy customers can be a bit tricky if you're going by neighborhoods alone; there is wealth and there is perceived wealth.

some people (actually, a lot of people) where i'm at are drowning in debt to make it appear as though they're wealthy. these are not the customers you want.

we have a harder time selling a $500 service call to someone in a $500k home vs. a customer in a $150k home. if you can get into an elite neighborhood where properties are in the millions, you can fare a little better.

something else i've learned too; people that have worked all their life, scrimped and saved to amass a fortune, have a much harder time parting with their money than those who gained money quickly; like young professional athletes, etc. . . a young person with money will throw it at you.

know your customer and know them well. most people are more than willing to tell their life story if you ask and listen.

 

[readydave8]

It's harder to haggle down a grocer than an electrician.

More electricians go broke than do grocers.

Maybe that's not a coincidence.

 

[LEO2854]

Isn't that just ducky! So, if I live in a low income area you drop your service charge below $160?

It does not matter where you live if your target is low income area you not get even $100 thats the way it is The low income custmer has less money to pay.

 

[brantmacga]

It does not matter where you live if your target is low income area you not get even $100 thats the way it is The low income custmer has less money to pay.

what are you considering the "low income customer"; what specific dollar amount do you associate with that.

we have plenty of service customers that would not be considered "middle class" that are darn good paying customers.

if you're doing general residential service, don't purposely exclude any particular class of people because of your opinion of them. you would be surprised to find many of them actually have a few dollars in the bank as opposed to the guy in the 5k sq ft home that is facing foreclosure.

if they agree to the service call fee before sending a tech, then obviously they have some amount of money.

i've sat at kitchen tables with customers in the lowest income neighborhoods budgeting their next two months pay to set aside what it will cost to make repairs; they put it away and call when they have the total amount ready.

i've never been to a "middle class" home for a service call and had that happen; if they don't have the money, they're too embarrassed to admit it. they'd rather call us a rip-off company instead of realizing their needs/wants are beyond their current means.

 

[LEO2854]

what are you considering the "low income customer"; what specific dollar amount do you associate with that.

we have plenty of service customers that would not be considered "middle class" that are darn good paying customers.

if you're doing general residential service, don't purposely exclude any particular class of people because of your opinion of them. you would be surprised to find many of them actually have a few dollars in the bank as opposed to the guy in the 5k sq ft home that is facing foreclosure.

if they agree to the service call fee before sending a tech, then obviously they have some amount of money.

i've sat at kitchen tables with customers in the lowest income neighborhoods budgeting their next two months pay to set aside what it will cost to make repairs; they put it away and call when they have the total amount ready.

i've never been to a "middle class" home for a service call and had that happen; if they don't have the money, they're too embarrassed to admit it. they'd rather call us a rip-off company instead of realizing their needs/wants are beyond their current means.

A blue collar person like me:grin: They get the discount because they are just like me.

 

[wptski]

It does not matter where you live if your target is low income area you not get even $100 thats the way it is The low income custmer has less money to pay.

So, what's your target area at $160? What happens if you get a call from a low income area, decline the job by whatever means?

 

[LEO2854]

So, what's your target area at $160? What happens if you get a call from a low income area, decline the job by whatever means?

no not at all i ajust my prices within reason I allways give them a break ..Thats where i came from and did not forget .

 

[growler]

So, what's your target area at $160? What happens if you get a call from a low income area, decline the job by whatever means?

That's not how it works. If your base rate is $160 then everyone that agrees to pay $160 for a service call gets service and those that do not look for someone that's cheaper.

Once you are at the location if it appears that the customer can't afford anything additional then you just don't worry about trying to up-sale the job with any extras.

What I do is if I see other problems is that I will inform the customer and let then know they should get these problems taken care of when they can afford it.

A $160 isn't that much for a service call, it's just about what will cover expenses.

 

[horses]

I've always been told that you should never discount your services but instead give away something free like a gift card to a restraurant or something.

The reason was if you start discounting your service it would send the wrong message to your customer. Maybe that you were trying to charge to much in the first place.

 

[satcom]

I've always been told that you should never discount your services but instead give away something free like a gift card to a restraurant or something.

The reason was if you start discounting your service it would send the wrong message to your customer. Maybe that you were trying to charge to much in the first place.

When you drop or discount your price the customer sees you as someone that was overcharging and cheating them for your services.
Establish a price to make money and stick with it

 

[weressl]

As long as the existing receptacle is the correct one for the circuit, yes.

Wouldn't you check if the dryer manual lists that connection? If not, then you would be voiding the listing of the dryer. (I am not saying that this is a likely scenario, just going through the motions to assure that an electrical equipment is modified according to its listing.)

This is off the topic, but it is generated by the question. When does an electrician morphs into an equipment service repairmen and what qualifies him/her? If the equipment carries the label 'only to be serviced by qualified repair person' could an electrician attempting to work on the inside of the equipment void its warranty?

 

[growler]

This is off the topic, but it is generated by the question. When does an electrician morphs into an equipment service repairmen and what qualifies him/her? If the equipment carries the label 'only to be serviced by qualified repair person' could an electrician attempting to work on the inside of the equipment void its warranty?

If an electrician attempts to work on the equipment then that probaly would void the warranty as we are not appliance repair persons.

Most manufacurers suggest getting an electrician to make sure the equipment is installed correctly and to code because the repair people are not licensed ( qualified, insured, ect. ) to do this.

If you just install the equipment then you are not opening it up. You should install useing the manufacturers instructions ( and all applicable codes ).

 

[LarryFine]

When does an electrician morphs into an equipment service repairmen and what qualifies him/her? If the equipment carries the label 'only to be serviced by qualified repair person' could an electrician attempting to work on the inside of the equipment void its warranty?

I have delved into a dryer to find the "MBJ" that connected the green and white harness wires together, and separated them to convert the dryer for 4-wire operation, before changing the cord and plug.

If the dryer is old enough to not be convertible at the wiring compartment, the warranty would have long-since run out. As for not being qualified, who else would have known what to look for to do what I did?