Service call New Electric dryer How much

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kwired

Electron manager
Location
NE Nebraska
If an electrician attempts to work on the equipment then that probaly would void the warranty as we are not appliance repair persons.

Most manufacurers suggest getting an electrician to make sure the equipment is installed correctly and to code because the repair people are not licensed ( qualified, insured, ect. ) to do this.

If you just install the equipment then you are not opening it up. You should install useing the manufacturers instructions ( and all applicable codes ).

Many appliance repair people are not very good with electrical problems. There are common problems they see a lot and fix them easily but give them something they haven't seen before and they start replacing components until it works or call me after they have more money in parts than the appliance is worth.

I have many times told customers that the reason a GFCI trips is that there is a fault in a refrigerator or freezer. Appliance man says there is nothing wrong with it, I usually have to find the problem myself to prove that I was right and they were wrong, otherwise they think I'm supposed to get rid of the GFCI which I will not do. Appliance repairmen do not understand GFCI's and think if the appliance works on a non GFCI circuit that the GFCI is at fault.
 

growler

Senior Member
Location
Atlanta,GA
Many appliance repair people are not very good with electrical problems. There are common problems they see a lot and fix them easily but give them something they haven't seen before and they start replacing components until it works or call me after they have more money in parts than the appliance is worth.

Appliance repairmen do not understand GFCI's and think if the appliance works on a non GFCI circuit that the GFCI is at fault.

I understand that you may know more about electrical than the average appliance repairman but that's not the point. Any piece of equipment that's under warranty only those authorized to work on it have any right to work on it. If an unauthorized person starts to tamper with it then the warranty may be voided.

The repairmen may be dumb as a stick but they are the authorized repair people and it's not my problem if they don't know what they are doing.

The last kitchen remodel I did half the appliances ordered didn't funtion properly. Not my problem because they are under warranty and the dealer sends out their own people to either repair or replace these appliances. My job is not to void any warranties so that I may have to replace any appliances. :)
 
As for not being qualified, who else would have known what to look for to do what I did?

Larry, your technical provess is not the issue here and not for this audience. Your numerous contributions and the substance of those speak for themselves.

Your question opened up the can of worm as you can see it from the comments.

You may have solved the problem but at the same time exposed yourself to unwarranted liability. Just because the warranty expired on an item, it does nto eman that the manufacturer is not liable and as long as they insist on that the item not to be serviced by others than a 'qualified' service person and you are not specifically identified by them as such, it relives them of legal obligations. The litigant will look for the next person and that would be whoever performed the modification. Often times though the manual states that the hookup and modifications of it - according to their instructions - SHOULD be performed by a licensed electrician then you would be in free territory to work on it. Unless you were able to verify this and performed your work based on that premise, it remains an open question.
 
Yes, but, if the EGC is present, the receptacle should already be a 4-wire one.

Maybe, but again, the receptacle should be matched to the circuit, and the plug and cord should be matched to the receptacle.

I've never seen a case where there is an option. An existing circuit contains the conductors it contains, and that's what we have to work with.

I agree that the 4-wire circuit is preferable, but one should never install a 4-wire receptacle on a 3-wire circuit, or vice versa.

I have learned that just because I've never seen something, that is not proof that it would or could not exist. In other words the negative is impossible to prove.
 
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