kwired
Electron manager
- Location
- NE Nebraska
... You really think that I should pay for the paper towels you use to dry your hands off as a separate expense?
Customers are paying for them, but I don't believe they should be itemized on customer invoices. I had an auto repair bill recently, a fuse was only material on the invoice, and there was a waste disposal fee of $1.00 included on the invoice. Not enough money to waste time arguing over but that amount or more on every invoice adds up. Hide it in the labor charges and customers will not even second guess about it.
Any chance the small tool charge was due to the fact the EC didn't want any of the customers "product" residue on their hand tools and they were tossing them after the job?
I know we have charged for tools used when we did some pumping stations. All the hand tools (two or three linesmans screwdrivers, stippers) were bought and tossed after, as NO one would work with them due to the icky factor. They got put down on "dirty surfaces" from what I understand.
I frequently work in many icky places and always manage to wash my tools, clothes, and even truck when necessary. If you can't take a little icky at times you are in the wrong profession IMO, or you at least need to not take on jobs that involve icky and leave them for those of us that will.