Re: Unbelievable
Jeff,
Sorry to hear that you got stiffed. I understand what you're sayig about not using a contract, BUT, not having something in writing makes it easier for someone to cheat you. In California, it's illegal to do home improvement work without one (supposedly for the consumer's protection).
I created and use a form called a "work order" that has the company logo and adress, etc, a block for the client name and address, jobsite address, description of work, and estimated cost. I fill it in, and have the client read and sign it. Very simple and quick, and non-threatening.
What it really is, is a contract, but I don't call it that. The message it sends to my first- time clients is that I run my operation in a businesslike manner--there can be no confusion about what I'm going to do and what they're going to pay me.
For long-established clients, I often do a small job (one day, or less then $1,000) w/o having a signed work order. Even then, I fill one out and mark "verbal authorization" in the client signature bolck. When I give them the invoice, they get the top copy of the work order. I keep the yellow (bottom) copy.
It was amazingly cheap to have carbonless, two part forms printed up by a local printer.
If I have to special order any parts, I get a signed work order first, an I include on it a note about the parts special order and return charges.
It's worked for me, the only time I've had a problem getting paid is a second-time client who I did some work for w/o a work order. When I handed her the invoice, she acted like the cost was a big suprise. I got the money, but not before threatening to lein her house.
Cliff