I thing GD is dead on as to the cause, but this sounds like a submersible well pump, so closing off the output may not have an effect, because a submersible still has to lift that water column. So it appears that the generator is just too weak.
With all the crazy suicide patch cords and all, are you SURE they are getting 240V out of that generator to the motor, and not parallel 130V lines off of the same hot leg? You only gave the Line to Ground voltage readings, what is the Line to Line reading? And as the others said, put your meter on WHILE the pump is starting and report back on what the voltage is then.
Yes, I was getting 240V Line to Line. Each leg was pulling approx. 27A. I didn't think to check voltage as the pump was trying to run. I assumed a good 130V then went to check amperage.
I did just come across a new finding. When I ran the system with my generator (a Coleman Powermate 5500 - which has never given me a lick of trouble) I noticed that it wouldn't run without partial choke when connected to the sub-panel. I thought my carb had gunked up, but I'm now running it perfectly without choke exercising it here at my house. Now, I don't remember if I had the pump on and tried to get it to go, but I think I'll go back hook it into the system and see where I get the choke/no-choke trouble starts. My guess will be when the pump is on...
Now, if I do get a low voltage reading (which I feel that I may) along with the high current, what might the trouble be. Why would the generator's voltage drop so much that it pull so much current?
Thank you all for your inputs...
OP said he brought in another (his) generator to try with the same results.
BTW, his generator is a 6500W.
I'm starting to think voltage drop. I really tried to watch the generator when it tried to run the pump. But, as I remember, it didn't seem to bog down all that much. Would it sound right if it were able to provide that much current (if only for a minute or so) while it tried to kick in the pump...it's just that the voltage dropped off?:?
Yes, I was getting 240V Line to Line. Each leg was pulling approx. 27A. I didn't think to check voltage as the pump was trying to run. I assumed a good 130V then went to check amperage.
I did just come across a new finding. When I ran the system with my generator (a Coleman Powermate 5500 - which has never given me a lick of trouble) I noticed that it wouldn't run without partial choke when connected to the sub-panel. I thought my carb had gunked up, but I'm now running it perfectly without choke exercising it here at my house. Now, I don't remember if I had the pump on and tried to get it to go, but I think I'll go back hook it into the system and see where I get the choke/no-choke trouble starts. My guess will be when the pump is on...
Now, if I do get a low voltage reading (which I feel that I may) along with the high current, what might the trouble be. Why would the generator's voltage drop so much that it pull so much current?
Thank you all for your inputs...
You would be correct if this was a simple resistive load where I=E/R, when resistance doesn't chance and you reduce the voltage current will decrease.Okay, brain fart...
I know why the voltage may drop off (voltage drop). But, and please excuse me, but I'm not a math whiz...if it is a 1/2 hp pump (372W), and I am drawing 27 amps, would not the voltage drop to just over 13V? 327W/27A= 13.77V? That seems extreme for voltage drop to me. I'll check the wire size to the pump tomorrow and report back...
Again, thanks!
But it works fine when connected to the utility supply - generator is not capable of delivering the surge capacity needed to get it started.Probably wiring problems , maybe pump not right for the job , maybe pump on way out . The fact that 2 generators will not work lends more to a wiring problem , pump problem .
Don
Okay, brain fart...
I know why the voltage may drop off (voltage drop). But, and please excuse me, but I'm not a math whiz...if it is a 1/2 hp pump (372W), and I am drawing 27 amps, would not the voltage drop to just over 13V? 327W/27A= 13.77V? That seems extreme for voltage drop to me. I'll check the wire size to the pump tomorrow and report back...
Again, thanks!
But it works fine when connected to the utility supply - generator is not capable of delivering the surge capacity needed to get it started.
Remember the utility generator is likely in the megawatt range, this little motor doesn't make it flinch (not even a tiny bit) when trying to start.
But a 5500 watt generator supplying (maybe) a 1000 watt load is going to draw the voltage down, this will also slow the prime mover down (the engine) which will also bring the frequency down. And it gets even worst at starting time because the nameplate rating is what it draws when supplied at rated voltage and frequency, and at full rated load, startup is at zero speed - we need to accelerate the motor before we can think about normal rated load characteristics too much. Next thing you know you are supplying a 230 volt rated motor with maybe only 170 volts and maybe the frequency dropped to 45 or 50 hertz. That motor is going to draw a lot of current compared to if the voltage and frequency were much more stable, plus it will take much longer at those levels to accelerate it - if it even produces enough torque to accelerate at a reasonable rate. Starting an unloaded motor will be more successful then a loaded one in these conditions.
Many of these motors are capacitor start, but have a potential relay to drop out the start capacitor - is possible correct voltage to operate the potential relay and drop out the start capacitor is never reached under the low voltage and low frequency conditions which only worsens things as it pulls higher current when the start capacitor is in the circuit.
But actual current depends on efficiency and power factor also, and will always be higher then what simple watts calculations produce, as there is no 100 percent efficient motors.
As mentioned you need to measure volts while trying to start should the voltage be dropping to say 170 like I mentioned before 170 * 27 = 4590VA. Much more then what a 1/2 hp motor should draw (after reaching normal operating speed), but you have not reached normal operating speed yet, are possibly running at a low frequency as well, and overall circuit impedance is what is limiting the current, if you could just maintain frequency - maybe it would allow for faster acceleration, but this is a limitation of a small source.
But it works fine when connected to the utility supply - generator is not capable of delivering the surge capacity needed to get it started.
Wire size/length does add some resistance, but we have lower voltage to begin with when it draws the generator down compared to how much it draws utility down in same situation, so we see even lower voltage when supplying from the generator then from utility. Remember the utility prime mover is a huge turbine back at a power plant, this half HP motor doesn't have any noticeable impact on it's inertia, it it does have a huge impact on the inertia of the prime mover of the small genset though.K Wired ... The fact that it works on Utility Source and not on both Generators is troublesome . Do you think the generators are not big enuff ? I still think he has a wire size / length VD problem to add to whatever other problems he has with this setup .
Don
The frequency drop is also exacerbating this, because it almost ENDURES that the motor will not get up to the speed at which the starting caps kick in. So yes, it confirms that your generators are not up to the task. Like many things, the ratings are likely more "marketing" than engineering values.Okay. Here is what I came across today...
I started his generator (5600W - 8500W Surge) and measured 255V (60Hz) at the terminals of the pump's breaker. When the pump kicked in the first time I read a drop to 180V momentarily, then it increased to 193V -just below 10% of 255V. with the generator still slightly sagging. I measured the amperage at about 30A (just like before). Forgot to check frequency again. Does this confirm what most of you have been saying, primarily, that the generator(s) are unable to keep pace?
I mentioned all of this to my client and told him that given the sub-panel and the massive number of circuits that he has in there (and were disconnected during testing) that he should consider a permanent standby system instead of "load managing" it with his portable. Given that, and just for my own curiosity, what would a minimum system need to be to be able to run a pump like that. Again, just for my own info...I'll let whoever does the gen-set install figure out all the load calcs.
Thank you all again...
Okay. Here is what I came across today...
I started his generator (5600W - 8500W Surge) and measured 255V (60Hz) at the terminals of the pump's breaker. When the pump kicked in the first time I read a drop to 180V momentarily, then it increased to 193V -just below 10% of 255V. with the generator still slightly sagging. I measured the amperage at about 30A (just like before). Forgot to check frequency again. Does this confirm what most of you have been saying, primarily, that the generator(s) are unable to keep pace?
I mentioned all of this to my client and told him that given the sub-panel and the massive number of circuits that he has in there (and were disconnected during testing) that he should consider a permanent standby system instead of "load managing" it with his portable. Given that, and just for my own curiosity, what would a minimum system need to be to be able to run a pump like that. Again, just for my own info...I'll let whoever does the gen-set install figure out all the load calcs.
Thank you all again...
A pure resistive load (incandescent lights/heater elements) does not have inrush.