Make sure all equipment is fed from the same leg of the panel if possible, make sure all equipment grounds are intact, make sure your friend is not using cheap "Radio Shack" audio cables, make sure all audio cables are routed as far away from AC power as much as possible, and where AC and audio cross, try to do so at a 90 degree angle to help avoid hum field coupling.
That's about all I can think of to advise online..PM me, if you're local to me in So Cal perhaps I can meet with you to help troubleshoot this.
I don't care who the client is, if had knowledge of this kind of dangerous practice I would be making some phone calls and getting them shut down.
Those sound techs aren't geeks, what they are is something I cannot say on a family-friendly forum, but I promise if they were working for me they would be fired immediately for this!!
There is ABSOLUTELY NO EXCUSE for removing grounds on ANY sound system!! If it is properly wired with reasonable quality cabling there are rarely if ever hum issues. If it hums, there are issues that need to be addressed.
By the way, feedback and hum are two entirely different things and feedback is caused by improper system equalization, NOT Ground issues. If those techs don't know the difference then they are even bigger things I can't say here.
And I would rather have an annoyed superstar than one being electrocuted in front of an audience, which WILL happen in the case of those morons.