Inspectors vs electricians,plumbers, etc

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Rob DiVita

Member
Location
Florida
This may be opening a can of worms , but I am about at my wits end with some of the sloppy work we find as inspectors on new homes.
I read this forum frquently because I can't always understand the level of sloppiness we find on new construction. This is not limited to electrical work by any means. Though I have been a resale ( as well as FHA / HUD subsidized housing ) inspector for more than 2 decades, it is only recently that I really have had to pause when taking a look in some service panels ( in planned unit development homes especially ) where it is apparent that the faster the work can be done , the happier the contractor is with his employees.
We regularly see the service panel as one large splice box , hot and neutral wires hanging loosely in the box , doubled up breaker screws ( I know, it can be done safely , but why when there are plenty of available circuits ? )
I hate looking into a box that looks like a snake pit. Wires helter skelter. Extra wire nuts left, along with cut wiring, sitting in the bottom of the service box. Wires run thru knock-outs with no protection at all. Loose breakers with large gaps between them and the cover. GFCI's where AFCI's should be.
Frankly, when I read the forum here, it makes me even more confused. One respondent will think a certain less than perfect installation is OK, another says he would never do it that way. Reading the code itself can be more confusing than leaving it out of the picture entirely would be.
I've had employees of certain contractors plainly state that a certain issue has been poorly compromised right after his superior told me it was completely safe and to code. I have written up a condition of defect only to be rebuffed by the installor as " much ado about nothing " and dropped it at the insistence of all parties, only to have the home buyer call me 6 months later because "a different electrician told me you should have made a bigger stink about it". Recently, we found a service feed was too small for the 200 amp breaker, but the electrician installing the service accused us of not knowing what we were talking about. . . only to have a separately hired electrician tell the buyer that we knew exactly what we were talking about and that the wire needed replacing with a larger capacity for the 200 amp main.
Home inspectors, especially in a state like Florida which does not have legislation governing our business, are often derided by electricians, plumbers, roofers, etc, as , like I once read in this forum , a jack of all and master of none ( sometimes true, but the same can be said about anyone ). Frequently people just don't understand that our job is simply to make all parties aware of anything we feel is defective , unsafe or lacking in professional installation. We don't want to make enemies of anyone, and we know full and well that no contractor likes to have his work critqued by an outsider. Neither would we! My simple solution is always the same. If the contractor doing the work is absolutely sure that his work meets all codes and is safe and secure , put it in writing ( go ahead and contradict me, I don't mind because it takes the responsibility off my shoulders and makes the contractor the one who must answer to the owner if an issue comes up later on ).
When I hear that everything is to code or safe because the local building inspector approved of the installation , I laugh. Some of the most obvious defects are OK'd by municipal inspectors. Last week, I had a guest bath in a new house that had no pipe line connections made to the hot water ! The week before we had a drain line that had to be pulled ( out of a concrete slab ) because the slope was wrong, and the toilet in the master bath would not drain. The builder told the home buyer that " the inspector doesn't know what he is talking about, everything is fine" Now, the flooring has been ripped up and the slab opened from the bedroom diagonally across the entire home. Recently an HVAC guy refused to put in writing exactly what he did to fix a system that was completely inoperative despite no defects found physically. 2 months after moving in, no heat or cooling. The buyer called me and asked what could have caused it, and I couldn't give any answer because I had no idea what was done the first time the system went south.
Thanks for listening. I hope you, like me, looks at every job you do as an important one, and that you do your best to make it a neat and safe job. I'm sure the greates percentage do. Best to you all !
 

celtic

Senior Member
Location
NJ
Wow Rob, you certianly know to make an entrance!

(For anyone that didn't pay attention, this is Rob's 1st post)


I say:
Welcome Aboard!


 

bphgravity

Senior Member
Location
Florida
I don't understand why Florida doesn't regulate the licensing of Home Inspectors. I know many local jurisidctions require one form of certification or the other however it appears to be very minimal at best to open a business as a home inspector. I know they are out there, but I have never really come across one all that qualified to perform the combination of inspections a typical home would require.

Speaking on the subject of electrical inspections only, I don't feel anyone should be performing electrical inspections or be reporting on the condition of electrical installations unless they are a licensed electrical contractor and/or a licensed electrical inspector by the Florida BCAI Board.
 

bstoin

Senior Member
bphgravity said:
I don't understand why Florida doesn't regulate the licensing of Home Inspectors. I know many local jurisidctions require one form of certification or the other however it appears to be very minimal at best to open a business as a home inspector. I know they are out there, but I have never really come across one all that qualified to perform the combination of inspections a typical home would require.

Speaking on the subject of electrical inspections only, I don't feel anyone should be performing electrical inspections or be reporting on the condition of electrical installations unless they are a licensed electrical contractor and/or a licensed electrical inspector by the Florida BCAI Board.

I agree wholeheartedly with these statements. Here in Florida it seems that any Tom, Dick or Harry can be a "Home Inspector."
I don't mean to insult Mr Rob DiVita, but how can you inspect electrical installations when you cannot properly interperet the code?
The type of work you describe is, unfortunately indicative of much of the work done by so-called electricians. But it's easy to spot glaring defects in panels, etc. not so easy to see, however more subtle dangers by not following the code.
I will agree that what you are depicting is what many electricians try to avoid...sloppy work. Believe me, I have seen much worse than what you describe.
You speak of proper wire size on a service...do you not think it prudent that you too should understand how wire sizing is accomplished?
I am not one of those "down with all inspectors!" kind of guys, but I will not hesitate to question an inspector's interpretation of a given code if I don't understand their side.
 

infinity

Moderator
Staff member
Location
New Jersey
Occupation
Journeyman Electrician
My 2 cents. You get what you pay for. With guys running around in vans doing piece work where they are paid by quantity and not quality what do you expect? Let's see, I can slop the work in and make $XXX a day or do a neat job and make less. If no one cares about anything but the price you've described exactly what you'll get. Around here people still pay for quality. If the job takes a little longer than so be it. Everyone is making money. Especially the guy signing the paychecks.
 

brian john

Senior Member
Location
Leesburg, VA
Couple of thoughts I have had over the years regarding our profession.

Electricity must be a lot safer that most people give it credit for, other wise there would be a heck of a lot more fires.

It is possible to do sloppy work and have it be safe, you are a poor electrician (jack leg, snake, substandard worker) but it works.

You do unsafe work and you are a potential murder.

Anyone can do sloppy work, only a professional electrician does neat, safe, code compliant work.

And lastly these poor excuses for electricians are training some of our future electricians.
 
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Bob NH

Senior Member
Rob DiVita said:
Wires run thru knock-outs with no protection at all. Loose breakers with large gaps between them and the cover. GFCI's where AFCI's should be. . . .

I've had employees of certain contractors plainly state that a certain issue has been poorly compromised right after his superior told me it was completely safe and to code. I have written up a condition of defect only to be rebuffed by the installor as " much ado about nothing " and dropped it at the insistence of all parties, only to have the home buyer call me 6 months later because "a different electrician told me you should have made a bigger stink about it". Recently, we found a service feed was too small for the 200 amp breaker, but the electrician installing the service accused us of not knowing what we were talking about. . . only to have a separately hired electrician tell the buyer that we knew exactly what we were talking about and that the wire needed replacing with a larger capacity for the 200 amp main.

Frequently people just don't understand that our job is simply to make all parties aware of anything we feel is defective , unsafe or lacking in professional installation. We don't want to make enemies of anyone, and we know full and well that no contractor likes to have his work critqued by an outsider. Neither would we! My simple solution is always the same. If the contractor doing the work is absolutely sure that his work meets all codes and is safe and secure , put it in writing ( go ahead and contradict me, I don't mind because it takes the responsibility off my shoulders and makes the contractor the one who must answer to the owner if an issue comes up later on ). When I hear that everything is to code or safe because the local building inspector approved of the installation , I laugh. Some of the most obvious defects are OK'd by municipal inspectors. !

NOTE: The quote has been edited to make it shorter and to highlight the basis for my comments. Nothing else within the quote has been changed.

One of the important aspects of quality assurance is that you get what you accept.

Accepting something that is not to code because one is beaten down is certain to lead to more beating down, and make the inspector liable to serious abuse after the defect becomes apparent to an irate customer.

The place to start making things better is one inspection at a time. You can't do your job properly unless you don't care if you get fired for doing it right.
 
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Bob
It does take guts to make an entrance like that. I say welcome to the forum.

But some guidance.
Try not to be one sided when making future comments. I know you must see some good work.

I am an electrical inspector, and I get to see some of, if not the nicest work in the USA. On the other hand I also get to see just about the worst in the USA. I will agree that lately it seems that too much of the poor work seems to be getting installed and some of it is even passing inspections.

For NYers, it boils down to the fact that electrical inspectors in general are poorly trained and there is none, NO education required. Not even past experience in the field.

I was talking to an EC today that I met for the first time. He told me that an inspector (in my area) required him to install expansion couplings every 100 ft for a PVC installation. The installation was 450 ft. One little detail though... it was 2 ft underground :confused: So much for an inspection.

My nephew is now a contractor. He had an inspection today in Connecticut. The inspector failed him for having a countertop receptacle within 2 ft of the sink.

So, yes the process needs some ironing out. I would say that forums like this go a long way towards helping. Now we just need to find a way to incorporate this into the working world.
 

George Stolz

Moderator
Staff member
Location
Windsor, CO NEC: 2017
Occupation
Service Manager
Rob, welcome to the forum. :)

I think part of what inspires a certain amount of grumpiness about home inspectors is that electricians spend years learning the craft, and in some areas have to make an extra effort to get training (such as is offered on this site).

To work for years to get better only to have a customer scared over non-issues is frustrating. Some folks take their job very seriously and get a little insulted when it's called into question by a home inspector.

Rob DiVita said:
Frankly, when I read the forum here, it makes me even more confused. One respondent will think a certain less than perfect installation is OK, another says he would never do it that way.
I'll explain my perspective as best I can.

I try to make a neat installation. Sometimes, my hands do not cooperate. Sometimes, I'm having a bad day. Sometimes, the apprentice would really like to make up a panel, "please please please". Sometimes, we're forced to work in very dark areas where we can't see what we're doing so well.

When push comes to shove, in certain companies, the motto "It all looks the same when it's covered up" comes into play. It's our responsibility to see to safety first (which includes code compliance) and then address pretty as a second priority, IMO. Beauty only means something if nobody gets shocked, or it doesn't burn itself into ugliness. :D

Rob DiVita said:
I hate looking into a box that looks like a snake pit. Wires helter skelter. Extra wire nuts left, along with cut wiring, sitting in the bottom of the service box. Wires run thru knock-outs with no protection at all. Loose breakers with large gaps between them and the cover. GFCI's where AFCI's should be.
The part of your quote in green is legal. The part in red is illegal.

I can understand why emotionally a person would get disgusted looking into a messy box. But I also appreciate that the electrons do not care what physical direction they are travelling to get to their terminations. And professionally speaking, setting a homeowner's mindset that their house is unsafe due to a carelessly routed (but terminally secure) panel is irresponsible, IMO.

Anyway, I'm just saying that an inspector needs to have safety issues first, and then note in private disgust about the sloppiness.

I think the reason that quality is going downhill in general is because more people go with the lower bid, and the lower bid is usually doing the bare minimum in quality, training and education and the installers resemble professional electricians the least.

Fortunately, the low bid companies can offer a place to get your feet wet before you work for the professional electrical contractors. :D
 

George Stolz

Moderator
Staff member
Location
Windsor, CO NEC: 2017
Occupation
Service Manager
georgestolz said:
I try to make a neat installation. Sometimes, my hands do not cooperate. Sometimes, I'm having a bad day. Sometimes, the apprentice would really like to make up a panel, "please please please". Sometimes, we're forced to work in very dark areas where we can't see what we're doing so well.
I forgot a comment I was wanting to add to this:

When the installation is reviewed by ourselves after the difficulties have subsided, each installer has to look at the installation with a critical eye and ask themselves, "Is this acceptable for a finished product?" There are a multitude of different levels of acceptability for neatness - as many opinions as installers, really.

Some will redo 5% of a completed project. Some will redo 50% or 100% when faced with the exact same setup. It's all in the eye of the beholder.

There are other ways that someone can "over-pretty" an installation, too. I know of some installers who twist their EGCs tightly together where they enter a panel; each cable's EGC that enters through one knockout will be twisted together, and the pairs are zip-tied together to the grounding bar.

This is an example of one person's perspective of a superior installation, that IMO wastes time and makes a panel change down the road more cumbersome.

There are people who intentionally make "S" shapes in their conductors before terminating them, to allow for re-termination in the future. IMO, this looks like ugly spagetti. Should I mention my distaste for the practice to the homeowner? Is there cause for concern on their part? No.

The beauty of the forum is multiple perspectives, I share Michael's desire for you to return and visit. :)
 
Location
NE (9.06 miles @5.9 Degrees from Winged Horses)
Occupation
EC - retired
My panels do not look near as pretty as my helps. Per job vs per hour. I am more worried about the electrons flowing in the correct path then the appearance, within reason, under the cover.

I have had mostly good experiences with home inspectors in this area, until the last one. His paper work and all the pretty pictures with detail of some discrepancies was nice to look at and read. Unfortunately they missed a page worth of details, and I did not investigate the attic. Any inspector that is just looking for a pretty job and does not know or bother to look for details is just as bad as the installer that does the same. Either way the customer looses in the long run.
 

bphgravity

Senior Member
Location
Florida
I see the problem with our industry as being systemic. Everyone passes the buck to the next guy leaving the owner to pay the bill. When it comes to the individual electrician that performs the work, so many things most go right before they even install a single box.

First, the engineer has to put together a good plan. The only way the electrician can do a good job is if they have all the pertinent information necessary to complete the work. The engineer or design professional should then be checking up on the work to be sure its being done correctly.

Second, the building department needs to spend more time with better trained plans reviewers making sure the plans have that information. I actually know of one local jurisdiction that doesn't even perform electrical plans review. They simply stamp the plan "will check for code compliance in the field".

Third, the GC, EC, and individual workers have got to work together and constantly review the plans to ensure everything is being done correctly. The EC has to spend more time or give more time to the individual workers to go over the plans and understand what they say. There are too many untrained workers that can't even read plans in the industry today.

Lastly, the inspector should also be reviewing the plans before inspections are made. They need to openly communicate with the EC and workers to make sure everyone is on the same page and know what is going on.

In reality, this never seems to happen. The plans stink and hardly provide any decent information, the building department hardly reviews them anyway, the GC hires the lowest bidder without any concern of quality or skill of their workforce, the EC dumps the work on untrained labor who now has crappy plans and a GC that spends more time fishing then working on the jobsite. It's no wonder the work is far from great, let alone neat and workmanlike.

The inspector holds the electrician accountable who in return has no power to hold anyone else accountable. Where in truth, the work was doomed from the start. Had the building department held the engineer accountable for his plan, at least the electrician would have something decent to work with.
 

iwire

Moderator
Staff member
Location
Massachusetts
Bryan I do agree with you but I think you neglected the most important consideration.

The customer and their ability or willingness to pay more then the minimum.

I see well run jobs that everyone is given the time to do it right, but that takes a large commitment from the customer.

In this area Bio tech work is common and these customers do spend the money to do it right.

But when you switch gears to housing developments no one is going to spend more than the bare minimum.

The customer has to understand that if they want a low priced home it is not going to be of the best quality.
 

roger

Moderator
Staff member
Location
Fl
Occupation
Retired Electrician
Rob, although pretty has it's merrits and shows pride in workmanship, it doesn't have anything to do with code compliance or safety.

To compare it with old Harleys, "Chrome won't get you home"

Pretty is only an individuals perception, some call this

monet.femme-metier.jpg
art while others see this
crayonmanthumb.jpg
as a masterpiece.

Roger
 

Rob DiVita

Member
Location
Florida
Inspectors vs contractors part 2

Inspectors vs contractors part 2

Really I don't want to and did not write this post intending to offend-frankly just had a really bad day yesterday.
I agree with all the statements that Florida should legislate law regarding the inspection business. Again, I have been at this 26 years, and been a contractor simultaneously during many of those years. I'm a member of FABI, NAHI, NAHI Florida, the BBB, and have my certificate from HUD, my partner is an IBEW member and Plumber and Pipefitter union member, but I gave up specific contracting work because I felt strongly that it is a conflict of interest to be , for example, a plumber who is also an inspector, because people tend to think your just moonlighting and looking to creat new business .
This morning I got a call from a former client who said his home was recently inspected by a guy who spent in excess of 5 hours ( on a 1200 sf home ), and wrote up such issues as a switchplate missing a screw , and a "main breaker manufactured poorly and may fail in future" I don't know who the breaker manufacturer is because I have never been to the home in question. He also wrote that the air handler, located in the attic, should not be there and would cost in excess of $5000.00 to replace. Now, attic located air handlers were common in Florida, some still mount them there, and you can't list this as a defect just because you don't like it there.
What I am trying to say is that we all have been exposed to ball busters, and every field has some. After this many years, one thing I know is that the code can sometimes be open to interpretation, as clearly indicated just by reading some of the forum questions and answers here. I mean no disrespect to anyone here or in my area. But we all know that there are enough short cuts to good, sound work to worry anyone lwho is ooking in from outside. My knowledge of code at this point better be reasonable or I have been wasting almost my entire adult life. Nonetheless, I will always defer to the licensed electrician with a simple request that he/ she make a statment re-inforcing the validity of his work so that it won't come back to me when the next contractor comes along ( often just itching to impress the homeowner how much more he knows that the installation contractor ) and says he can't believe the inspector let the issue go with no statement of safety or defect regarding the issue.
The other day we inspected a home where, when we looked inside the panel box ( which was coverless on a 1+ year old home ) there was a hot wire that was 2 and one half feet long, touching the bottom of the service panel, wound up around the box interior , and spliced then into a GFCI circuit. The wire was clearly so long that it touched the panel box interior in 4 separate areas. Most of the wiring curled around, with 3 hot wires that would clearly press up against the inside of the cover if it was present. The owner ( he was flipping the house, and it was never lived in but was past the builder's warranty period ) said there was never any cover on the service panel, and that the builder had told him on 3 occasions that he would install one , but then he could not get the builder come out to cure any of the home's ills. By the way, this was another home where the plumbing system had no hot water to the baths because the mixing valves at the tub / shower faucets were never properly set. ( another common issue at this home : installing the dishwasher, but not removing the drain plug knock-out on the disposer, so the appliance won't drain )
Anyway, again please do not be insulted as this is just venting, and I guest a little because I get tired of the contractors thinking the inspectors are just there to bully them. I have never been a bully. I do, however, want the best for my clients and know full well that most contractors are fully capable of giving it.
Bset to all, Rob DiVita
 

roger

Moderator
Staff member
Location
Fl
Occupation
Retired Electrician
Rob, the bottom line is, (and don't take this wrong) is that a HI can't bully a tradesperson, you can only report what you see, you have no authority as an inspector you are simply an observer.

BTW, I am not anti-HI, I have come to HI's defense many times here.

Roger
 

brian john

Senior Member
Location
Leesburg, VA
I have always worked with the philosphy that I might be the next guy to work on this installation so do the job like I am coming back, A neat (not art work) installation is normally easier to work on.

Additionally, I do inspections for owners, I have to be critical, the last thing I want or need is an electrical contractor telling me, when my guys did XYZ wrong you write it up, when someone from your firm does XYZ wrong it is ok. Nice double standard buddy. I try to make my employees live up to that standard. I critically inspect our work and make them correct the work if I feel it does not meet my standards.



A foreman I use to work for, always said " Why is there never enough money in the job to do it right the first time, but there is always money to come back to redo the screw ups when they appear on the punch list?"
 
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