Single phase, three phase, there is still an underlying physical reality. If a guy wants to know *what* the observable physical reality is, but does not know trig, or had some in school and the memory scares him ... The math is a method of solving, a descriptive language. You can have a hard time ordering breakfast in a foreign language until you find a way of conveying useful information. I just want eggs, not the rest of the chicken or the house it lives in.
Went to a job interview ways back and the electrical crew is around a table. Each asks a question in order. One asks, why is electrical three phase.
Off the top of my head I say 'it is ideally suited to rotating machinery. The magnetic field rotates. The motor and the generator are the same machine (with variations, synchronous, induction)'. That baffled them, they're staring at me blankly. Then I start talking about the first installation at Niagara Falls. Well, there was a competition and they did not know what would be the winning choice. They considered DC, compressed air, for transmission. With AC, they could use transformers to step up the voltage and reduce transmission losses, or even make transmission possible at longer distances. So AC won because the power could be carried over longer distance compared to the competition.
Still no go, all unhappy faces. Somewhere I used the work efficiency and they helped me put it in their form 'because it's more effrickent'. Their frustration broke a little but not by much.
What is the underlying observable physical reality. Work your way up from there without dumbing it down or fibbing. If they don't know trig, they will have their own way of understanding or their own descriptive language. It is not magic or some little guy behind the curtain puilling levers, but you may have to dissuade them somehow from that belief or description in their language.
Or not. They have a right to their own beliefs. But they should also be honest with themselves about what they do and do not know. They have to be able to row out to the deep water and swim back. If they cannot, they have to be honest with themselves about that.