greetings to all,
the system remains normal and is running normal since 7 years, this happens always whenever there is some ground fault in the distribution, as soon as ground fault is removed by the client, these high voltages vanishes,
further more, this problem appears on generators which are in OFF condition, we found these high voltages on the primary side of transformer, (generators feeding primary side at 480V(delta), we are taking bus voltage sensing for generators also from there i.e. primary side)
for now we have to start the required engines, sync them together & then we switch on the main Ring unit that is feeding the client. we are the only source of power for that system,
whatever the engine we are running, keeps running good, as soon as it trips due to any safety sensor, boom......there goes the engine controller having high voltages appearing at the bus input burning it out.
we have grounded neutral as of now but from low voltage side only....
i was off grid on that project since last week, just returned yesterday and i really am amazed for such a huge discussion on my problem, really very grateful, i hope you all could help me out with that.
thanks again folks,......do ask if you need further clarification....