xfmr stiff enough... Elevator soft starts - lights dim

[gadfly56]

POCO confirms they have weak supply coming on one leg.
Their map is mislabeled, hookups not as indicated on maps.
Each troubleshooting event on their end is cumbersome, requires street closure permits for main traffic road in town.
POCO confirms I do not need to hook up load bank to prove origin of the trouble.

thanks again!

Thank you for the follow up. Knowing the final resolution is a huge boost for those who may face a similar problem in the future with respect to methods and outcome.

 

[Bugman1400]

I think Post #13 captures the solution.

 

[gadfly56]

I think Post #13 captures the solution.

Post #13 didn't actually propose a solution. It proposed a possible cause. Post #14 was actually proposing a solution, as in "what to do".

 

[ptonsparky]

POCO confirms they have weak supply coming on one leg.
Their map is mislabeled, hookups not as indicated on maps.
Each troubleshooting event on their end is cumbersome, requires street closure permits for main traffic road in town.
POCO confirms I do not need to hook up load bank to prove origin of the trouble.

thanks again!

:thumbsup:, Thanks for reporting back. You get a hundred points.

 

[Bugman1400]

Post #13 didn't actually propose a solution. It proposed a possible cause. Post #14 was actually proposing a solution, as in "what to do".

I disagree. More info and a flicker study from the PoCo were the solution. Once it was determine that the problem was on the PoCo side, I don't think anything more was required by the OP.